Exactly what is CRM?
Customer Relationship Management (CRM) is actually a technological innovation for handling all your company’s relationships and interactions with buyers and prospective customers. The intention is straightforward: Improve company interactions. A CRM program helps companies remain connected to shoppers, streamline processes, and boost profitability.
When persons mention CRM, they usually make reference to a CRM method or platform, a tool that can help with Get hold of administration, check here profits management, productivity, plus much more.